DMM
How We Do It

Customer Service

The relationships we have with our clients are at the core of the success of our business. Because our client partners are our greatest assets, our products, our people and our processes are built around the needs of those we serve. In essence, we collaborate together to build our future and do so based on ongoing client feedback.

Account management  teams interface with day-to-day operation teams with the key people serving in cross-functional positions. We hold daily production and account meetings and have a staff of professionals with over thirty years of expertise in direct marketing and customer service. Our account team will work with you as an extension of your marketing department  and handle all the details from project development to communication packaging and delivery.