Healthcare companies need to differentiate themselves so they can stand out in a crowded and competitive market. Targeted patient communications are increasingly vital to forging new relationships while retaining existing customers. Healthcare is also tightly regulated, so practitioners need to reduce risk while ensuring all communications are handled in a timely manner.
DMM helps healthcare firms achieve optimal efficiency and absolute accuracy in all personalized communications. DMM supports regulatory guidelines and streamlines sending of enrollment kits, invoices, patient care notices, explanations of benefits, and other communications.
Escalating costs make it imperative that healthcare companies improve member acquisition and retention while reducing unnecessary expenditures. DMM’s Customized Enrollment Kit helps healthcare providers customize and personalize current and prospective patient communications using unique member information. The result is compelling, attractive and targeted content that creates a sustainable competitive advantage while providing higher perceived value and improved customer relationships. This increases trust and decreases calls to customer service helping reduce overall operational costs.
In addition, DMM uses the latest in digital printing and variable information technology to help healthcare providers communicate with each recipient as an audience of one. DMM’s Customized Post Card solution helps increase response to healthcare promotions and offers while strengthening brand image.
Explanation of Benefits
Explanation of Payments
Invoices and Statements
Evidence of Coverage Notices
Medicare Supplement Notices
Patient Reminder Notices
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