Why Document Data Integrity Matters

Gone are the days when the focus surrounding mail piece integrity was primarily on ensuring there was consistency between pieces printed and pieces mailed. Document integrity is the most important consideration when ensuring compliance communications are delivered accurately.  When producing data driven document solutions, security, privacy and regulatory compliance standards are key criteria in how a service provider’s performance is measured.

Industries, such as medical and finance, are particularly concerned with mail piece integrity as many of the documents being printed contain confidential information, records and statements. No longer is it optional to have systems in place to prevent data and security breaches to this information, rather, it’s expected and required to have a process and infrastructure to maintain the privacy of these documents. Regulatory standards require document solutions companies to, not only have systems in place, but to be able to field any questions about how they are managing their client’s sensitive data at any moment’s notice.

At DMM, we take pride in our ability to help clients protect their data by continuously seeking out and implementing the latest in data integrity technology solutions. Our facilities have the highest level of security protocols in the industry and we leverage technical, physical and administrative safeguards to protect the confidentiality, integrity and availability of client information. Our facilities are SOC 2, HIPAA, ISO27001, and PCI compliant. Our Data security procedures are top priority and include Secured File Transfer Protocol, restricted key card access, a strict visitor sign-in policy, employee back-ground checks and 24-hour video surveillance monitoring best practices.

To enhance our integrity efforts, we have recently partnered with Ironsides Technology, a leading provider of automated production tracking software for the printing, mailing, fulfillment, and packaging industries. DMM has incorporated Ironsides APT software and camera technology into their workflow to eliminate any possible insertion errors and provide full document integrity for each individual mail piece, including implementation of an automated reprint process.

Ironsides APT technology production and reporting efficiencies have become the industry’s gold standard for workflow automation and piece level integrity tracking. It accomplishes this by tracking the production process down to the piece level, using both 2D barcode and camera technology.

Ironsides APT ensures 100% mail piece verification by reducing insertion risk and detecting errors in printing, finishing, or inserting. Errors are alerted in red on the command and control dashboard and a reprint is automatically triggered, which reduces the client risk of penalties associated with late delivery by monitoring production performance in real time, and ensures privacy protection of printed data by ensuring each record is correctly printed and inserted.

The Ironsides audit trail generation is a must for regulatory compliance in highly regulated industries such as Financial Services, Government, and Healthcare.

Commenting on Ironsides capabilities, DMM’s CEO and President John Cloutier, said the following. “The Ironsides APT solution is unique in that it verifies output integrity, which is what our customers want. Plus, Ironsides APT offers robust real-time reporting and data analytics to help with job tracking and costing. This will allow us to understand our throughput per line so we can improve processes, reduce costs and add integrity to every mail pieces delivered.”

DMM’s commitment to providing cutting edge solutions to protect our clients’ data integrity is at the forefront of everything we do. To learn more about compliance, security and privacy standards click here or visit us at www.thinkdmm.com